What We Promise You

Quality You Can Taste
What does “organic” actually mean? It means that our jars are free of genetically modified organisms, artificial additives, and pesticides. Raw materials from certified organic farming are grown without the use of chemical fertilizers, which protects our soil and drinking water .

For you and for the environment
Our motto is : Refill instead of throwing away! This not only saves money, but also conserves resources and reduces shipping. Once you’ve purchased a jar, you can refill it with our refill pouches, which you can then simply dispose of in your compost or organic waste .

Our Taste Promise
We love our products, and we want you to love them too! And if you're ever less than 100% satisfied, we'll give you your money back.
Questions?
Our promise is big—and so should your trust in us be! That's why we certainly don't want to leave any question unanswered.
How does the taste guarantee work?
It's simple—just try our products and see for yourself. And if you're not 100% satisfied, just email us at shop@besserimglas.de. Once you've returned your products (whether they've been opened or used doesn't matter, of course), you'll receive a full refund of the purchase price.
What does "natural ingredients" mean?
Natural = Nature. We only put things in our bottles that actually occur in nature. No artificial flavors, pesticides, or other unnecessary additives.
Where do your products come from?
For our organic tea and spice blends, we source our raw materials from various countries of origin, which vary depending on the time of year and season. We do this for two main reasons: 1. The quality of our products, and 2. the availability of the best raw materials. By carefully selecting raw materials from different countries of origin, we ensure that we always use the best available ingredients for our blends. Our top priority is to offer you teas and spices of the highest possible quality! If you’d like to know the countries of origin for the raw materials in a specific blend or product, please feel free to send us the name and best-by date of the product.
Who monitors organic quality?
Any entity involved in the production, processing, or trade of organic products is subject to mandatory certification.
This certification is carried out by an independent institute that specializes in verifying compliance with the rules set forth in the Organic Regulation. This means that farmers who grow organic raw materials, processors who transform these raw materials, and retailers who sell the finished organic products all undergo a rigorous certification process.
This process involves regular inspections and checks to ensure that every step of the production and supply chain complies with organic standards.
The certification requirement ensures that organic products actually meet the high standards for ecological sustainability, environmental protection, and transparency. Thanks to these inspections, consumers can be confident that they are receiving high-quality organic products that meet organic standards.
This is an important step toward ensuring the authenticity and credibility of organic products on the market.
Are your products vegan and gluten-free?
All of our spices and iced teas are vegan and gluten-free! There are two exceptions when it comes to the teas:
The Rooibos Dream is not vegan because it contains natural honey flavoring, and the Apple Strudel is not gluten-free because it contains barley malt.
What is sweet herb?
Stevia leaves are the whole, dried leaves of the Stevia rebaudiana plant. They should not be confused with the chemically derived sweetener made from stevia—steviol glycosides, also known as E960. Since this sweetener is highly controversial and has an unpleasant taste, we clearly distance ourselves from it. The leaves we use are a natural product—in our case, 100% organic. In our teas, the leaves provide a light, pleasant sweetness and a full-bodied flavor. In addition, the leaves are completely calorie-free, suitable for diabetics, and good for your teeth.
Why do you use flavorings?
In some of our teas, we use natural flavors because that’s the only way to achieve the taste consumers expect (especially with fruit teas). Dried, steeped berries, for example, would hardly release any flavor of their own. When selecting flavors, we rely exclusively on organic flavors that come 100% from the fruit itself. It’s kind of like squeezing 100 strawberries into a pipette all at once! ;) We consistently avoid synthetically produced (chemical) flavorings as well as so-called “natural” flavorings, which often come from tree bark or mold.
What material are the refill pouches made of?
Made of paper! What many people don’t know is that “paper bags” are often not made of 100% paper at all, but are frequently coated with a thin layer of aluminum or plastic. We do things differently: To seal the bags so they’re airtight and flavor-proof, we use a thin cellulose coating instead. While this makes production slightly more expensive, it means you can easily dispose of the bag at home in your organic waste or on your garden compost pile.
Don't the products need to be stored in a dark place?
Based on our extensive testing, we have found that direct light over an extended period of time can affect the color of the tea, but not its quality or flavor. Nevertheless, we recommend that you avoid exposing the tea to direct sunlight to ensure the most consistent quality possible.
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